Students will demonstrate effective communication including types of communication and factors that affect communication. They will look at the barriers to communication and how to overcome them. Students will then look at the personal qualities that contribute to effective care and will apply these to three job roles within the HSC system. They will take part in a simulated discussion within a health and social care setting which will be observed as part of their grade.

Students will learn about the structure and function of the cardiovascular system, the respiratory system and the digestive system. They will compare collected data from practical sessions for each of the physiological systems and then compare how their client to the general public normal levels. They will also look at one medical condition for each of the body systems focussing on the symptoms and how they are diagnosed.

Students will study for an exam unit which looks at how individuals in care settings maintain their rights and the importance of care values and legislation. They will learn how to explain the need for health, safety and security in care settings.